We get it, cancellation policies might not be the most thrilling aspect of your cleaning empire, but they’re an absolute must-have. Think of them as the reliable mop that clears away uncertainty and ensures your business runs smoothly. So, why are cancellation policies important, and how can you create...
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There is an internal indicator from our gut that tells our brains to say “No!” Many of us have learned the hard way that a simple “no” would have been a much better and more honest decision than “yes!” In the cleaning industry we are faced with many different...
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When you first start a cleaning business, your initial focus is on winning customers – and of course it is, because all businesses need customers to be successful. One of the first things my good friend taught me is that in order to have a good business, it’s crucial...
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I have been the Founder and Owner of Heaven Scent Home Cleaning, a residential cleaning company in Minnesota for 28 years! When I hear “cleaning company,” I think of many different things. And to be honest, there are so many different types that it’s a very broad term to...
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The question is – to be or not to be?  As a professional house cleaner, you face many different scenarios. Some clients have pets, some clients have kids and pets, and some clients have no kids, but their pets are like kids that make messes and like to leave...
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